Frequently Asked Questions
Find answers about bookings, airport transfers, payments, vehicles, and chauffeur services.
Common Questions
Everything you need to know before booking your luxury chauffeur ride with Lux Viaje.
You can book directly through our booking page by selecting your pickup, drop-off, vehicle, date, time, and payment option.
Yes, we provide premium airport transfers in Barcelona with professional chauffeurs and luxury vehicles.
Yes, you can choose between paying 100% in advance or paying a 40% deposit during checkout.
Yes, payments are processed securely through Stripe. We do not store your card details on our website.
Our fleet includes Mercedes S Class, Mercedes E Class, Mercedes V Class, Lexus ES, and Tesla Model 3.
Yes, hourly chauffeur service is available for business meetings, city travel, events, and VIP transportation.
Yes, for airport pickups we monitor your flight so your chauffeur can adjust pickup timing if your flight is delayed.
Yes, our booking system allows you to search locations, use your current location, or select pickup and drop-off directly from the map.
Prices are calculated based on your selected ride type, vehicle, and Google Maps distance. The estimated cost is shown before payment.
You can contact us by email, phone, or WhatsApp for booking support and special chauffeur requests.